Terms of Service
Last updated: March 2026
1. Acceptance of Terms
By creating an account or using Genju AI, you agree to these Terms of Service.
2. Description of Service
Genju AI is a cloud-based, AI-powered business management platform offering CRM, marketing, bookings, invoicing, website building, reputation management, and related features.
3. Account Registration
You must be at least 18 years old. One account per business entity. You are responsible for maintaining the security of your credentials.
4. Subscription and Billing
Subscriptions billed monthly or annually in EUR. 7-day free trial. Plans auto-renew unless cancelled. Cancel in one click. All payments are final and non-refundable.
5. Acceptable Use
You agree not to:
- Use the platform for unlawful purposes or spam.
- Attempt to access other users' data.
- Reverse-engineer, copy, or resell any part of the platform.
- Upload malicious content.
6. AI-Generated Content
AI-generated content is a tool — you are responsible for reviewing and publishing all AI-generated content.
7. Data and Privacy
Your use is also governed by our Privacy Policy. We are fully GDPR-compliant. You retain ownership of all your data.
8. Intellectual Property
Genju AI owns all rights to the platform. You retain full ownership of your business data and content.
9. Service Availability
We target 99.5% uptime for Pro plan customers. Scheduled maintenance communicated 48 hours in advance.
10. Limitation of Liability
Total liability limited to fees paid in the 3 months preceding the claim.
11. Termination
Cancel anytime from Settings → Billing. Data available for export for 30 days after cancellation.
12. Governing Law
These terms are governed by the laws of Malta.
13. Changes to Terms
Material changes communicated by email at least 30 days before taking effect.
14. Contact
Questions? Email hello@genju.ai