Do I need coding skills?

None. Genju's form builder is drag-and-drop — add fields, rearrange them, set validation rules, and publish. Choose from pre-built templates for common use cases (contact forms, booking requests, feedback surveys) or build from scratch. Most businesses create and publish their first form in under 5 minutes.

What field types are available?

Text, email, phone, number, date, dropdown, multi-select, checkbox, file upload, star rating, long text (textarea), and hidden fields for tracking. Each field supports validation rules (required, min/max length, pattern matching) and conditional visibility — show field B only when field A has a specific value.

Where do form submissions go?

Submissions are stored in Genju and can trigger multiple actions simultaneously: create a new contact in your CRM, add tags, assign to a pipeline stage, send a confirmation email/WhatsApp, notify your team, and trigger an automation sequence. Every submission is logged with timestamp, source, and all field values.

Can I embed forms on my website?

Yes. Each form gets an embed code (iframe) that you can paste into any website, landing page, or WordPress site. Forms also have standalone URLs for sharing via WhatsApp, email, or social media. The embedded form inherits your brand styling and works responsively on all devices.

Can forms trigger automations?

Yes. Form submissions are one of the most powerful automation triggers in Genju. When someone fills out your contact form, you can automatically: create a CRM contact, send a welcome email sequence, assign to a sales pipeline, notify your team via WhatsApp, and add to an email campaign — all from one form submission.

Can I create multi-step forms?

Yes. Break longer forms into logical steps with progress indicators. Multi-step forms improve completion rates by 20-30% compared to long single-page forms because they feel less overwhelming. Each step can have its own validation before allowing the user to proceed.

Can I track form performance?

Yes. Each form shows view count, submission count, and conversion rate. See which forms convert best, identify drop-off points in multi-step forms, and A/B test different versions. Analytics help you optimise form design for maximum lead capture.

Is file upload supported?

Yes. Add file upload fields for collecting documents, photos, or any file type your business needs. Configurable file size limits and accepted file types ensure you receive exactly what you need. Uploaded files are stored securely and linked to the contact record in your CRM.

Genju Forms & Surveys

Smart Forms That Capture Leads, Collect Data, and Trigger Automations

Every lead that fills out a form on your website expects an instant response. Most Malta businesses take hours — or forget entirely. Genju's smart forms capture the lead, create a CRM contact, send an instant confirmation, notify your team, and trigger a follow-up sequence — all automatically, all within seconds of submission.

Antes do Genju

Website contact forms that send an email to your inbox — buried alongside spam, newsletters, and supplier invoices, often missed entirely.
No instant response to form submissions — leads wait hours or days, by which time they've contacted competitors.
Manual data entry: copying form responses into spreadsheets, CRM systems, and task lists — tedious and error-prone.
No tracking of form performance — no idea how many people visit your form versus how many actually complete it.
Generic thank-you pages that miss the opportunity to engage the lead further or set expectations for next steps.

Depois do Genju

Every form submission instantly creates a CRM contact, triggers a confirmation, notifies your team, and starts a follow-up sequence.
Leads receive an instant, personalised response within seconds of submitting — setting you apart from competitors who take hours.
Zero manual data entry. Form fields map directly to CRM contacts, tags, pipeline stages, and custom fields automatically.
Full analytics showing views, submissions, conversion rates, and drop-off points so you can continuously optimise.
Custom thank-you messages with next steps, calendar booking links, or special offers that keep the engagement momentum going.

Como funciona

Choose a template or start fresh

Pick from pre-built templates — contact form, booking request, feedback survey, event registration, quote request — or start with a blank canvas. Templates come pre-configured with the right fields, validation rules, and automation triggers for each use case, saving you setup time while ensuring best practices.

Customise fields and logic

Drag and drop fields to build your form. Set required fields, add validation rules, and configure conditional logic — show a "budget range" field only when the enquiry type is "project quote." Add your branding, custom thank-you message, and redirect URL. Multi-step layouts break complex forms into digestible sections.

Connect automations

Define what happens when someone submits: create a CRM contact with specific tags, assign to a pipeline stage, send an instant confirmation via email or WhatsApp, notify your team, and enrol the contact in a nurture sequence. All of this fires automatically from a single form submission — zero manual processing.

Publish and track

Embed on your website, share the standalone URL, or add to a Genju landing page. Track views, submissions, and conversion rates in real-time. See which traffic sources drive the most form completions and optimise your form design based on actual performance data.

Detalhe completo das funcionalidades

Drag-and-Drop Builder

Visual form builder with drag-and-drop fields, real-time preview, and mobile-responsive output. No coding needed. Add text, email, phone, dropdown, file upload, rating, and custom fields with validation rules in seconds.

Conditional Logic

Show or hide fields based on previous answers. If a client selects "Wedding" as event type, reveal fields for venue, guest count, and date. Conditional logic creates shorter, more relevant forms that boost completion rates.

CRM Integration

Every submission automatically creates or updates a contact in your CRM with all form data mapped to the right fields. Tags, pipeline assignments, and custom field values are set instantly — no manual data entry.

Automation Triggers

Form submissions trigger powerful automations: instant email confirmations, WhatsApp notifications to your team, multi-step nurture sequences, task creation, and pipeline assignments. Turn passive form submissions into active lead nurturing.

Embeddable Anywhere

Embed forms on any website via iframe, share standalone URLs via WhatsApp or social media, or integrate into Genju landing pages. Forms are responsive, branded, and load fast on all devices.

Analytics Dashboard

Track views, submissions, conversion rates, and completion time per form. Identify which forms perform best, where users drop off in multi-step forms, and which traffic sources drive the highest-quality submissions.

5 min

Form creation time

34%

Average conversion rate

+25%

Multi-step completion boost

120+

Leads captured monthly

Forms & Surveys — Todos os setores

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Frequently Asked Questions

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