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    Genju Automations

    One Toggle. Your Business Runs Automatically.

    Stop doing manually what software can do instantly. Genju automates your follow-ups, reminders, review requests, payment chasers, and client nurturing — so nothing falls through the cracks, ever again.

    You're the bottleneck in your own business

    If your business stops when you stop working, you don't have a business — you have a job.

    Clients ghost after the first appointment

    They came once, loved it, never came back — because nobody followed up. It costs 5x more to acquire a new client than to retain one. Yet most businesses have zero follow-up system.

    You forget to ask for reviews

    Google rankings depend on reviews. But after every appointment, you forget to ask. Your competitor with 200 reviews keeps winning — yours has 12.

    Invoices go unpaid for weeks

    You sent the invoice. They didn't pay. You forgot to follow up. Now it's been 3 weeks and your cash flow suffers.

    No-shows cost you money every week

    A client doesn't show up. No reminder was sent. No follow-up either. It happens 3-4 times a week.

    Before Genju

    • Manually follow up with every client (or forget to)
    • No-shows cost you €200+/week in lost revenue
    • Reviews trickle in slowly — competitors dominate Google
    • Invoices sit unpaid for 30+ days
    • Birthday messages? Who has time?
    • New leads go cold because nobody nurtures them

    After Genju

    • Every client gets a personalized follow-up, automatically
    • Appointment reminders reduce no-shows by 70%+
    • Review requests sent after every service — reviews pour in
    • Payment reminders sent on day 1, 3, 7, and 14 automatically
    • Birthday offers and loyalty rewards on autopilot
    • Lead nurture sequences convert enquiries into bookings

    How it works

    1

    Pick a trigger

    Choose what starts the automation: a new booking, completed appointment, unpaid invoice, new contact, tag change, or birthday.

    2

    Set conditions

    Add filters: only VIP clients, only weekdays, only if not contacted in 30 days.

    3

    Choose actions

    Send email, SMS, request review, create task, update tag, move in pipeline, or wait then act.

    4

    Activate and forget

    Flip the switch. It runs 24/7 without input from you.

    Full feature breakdown

    Review Requests

    Auto-send Google review requests via email or SMS after every service. Direct review link and personalized message. 3-5x more reviews within 60 days.

    Appointment Reminders

    SMS and email reminders 24 hours and 1 hour before appointments. Reduce no-shows by up to 70%.

    Payment Chasers

    Polite but firm reminders on day 1, 3, 7, and 14 after an unpaid invoice. No more awkward conversations.

    Welcome Sequences

    First-time client? Trigger a welcome email: what to expect, how to prepare, cancellation policy, personal note.

    Birthday & Anniversary Messages

    Auto-send birthday wishes with discount codes. Celebrate client anniversaries with loyalty rewards.

    Re-engagement Campaigns

    Client hasn't visited in 60 days? Auto-send a 'We miss you' message with an exclusive offer.

    Lead Nurturing

    Enquiry but no booking? Trigger a nurture sequence: helpful content, social proof, limited-time offer.

    No-Show Follow-Up

    Client didn't show? Auto-send a rebooking message and apply your no-show policy.

    Manual work vs. Genju Automations

    Every task you do manually is a task your competitor automates.

    FeatureManual / No SystemGenju
    Follow-up after appointmentForget 80% of the time✓ 100% — every time
    Review requestsAsk verbally (awkward)✓ Auto-sent with direct link
    Appointment remindersNone or manual texts✓ SMS + email, automated
    Invoice chasingAwkward phone calls✓ Automated polite reminders
    Birthday messagesNever happens✓ Personalized + discount code
    Lead nurturingThey go cold✓ Multi-step sequences
    Time spent per week8-15 hours0 hours (automated)
    ConsistencyDepends on your energy✓ 100% reliable, always

    Automations that pay for themselves

    "I turned on the review automation and got 47 new Google reviews in 2 months. Went from page 3 to top 3 on Google Maps."

    Tom W.

    Barber Shop Owner

    "No-shows dropped from 6/week to 1/week after appointment reminders. That's €400+ saved every week."

    Aisha B.

    Beauty Therapist

    "The payment chaser collected €3,200 in overdue invoices in the first month. Money I would have written off."

    Chris P.

    Contractor

    The automation advantage: why systemized businesses win

    There are two types of businesses: those that depend on the owner's memory, and those that run on systems. The first plateaus and burns out the founder. The second scales. Automation bridges chaotic solo operation to systemized, scalable business. When every client interaction is handled by a system, you eliminate human error, ensure consistency, and free your most valuable resource: time. Genju gives you enterprise-level automation without complexity. No coding. No Zapier chains. Simple triggers, smart conditions, automatic actions.

    The ROI of automating review requests

    Businesses with 50+ Google reviews get 266% more leads than those with fewer than 10. Yet the average service business has only 15 reviews. Asking for reviews is awkward and easy to forget. Genju removes the friction. After every appointment, the system sends a friendly request with a direct Google review link. Businesses using Genju's review automation see 4-8 new reviews per month. Within 6 months, they dominate local search.

    Payment automation: get paid faster without chasing

    60% of small businesses wait 30+ days for payment. 40% have invoices go unpaid entirely. Genju's payment chaser sends professional reminders at your intervals. Day 1: friendly reminder. Day 3: follow-up. Day 7: firmer note. Day 14: final notice. Each includes a direct payment link. Businesses get paid an average of 11 days faster. That's not convenience — it's survival.

    70%

    Fewer no-shows

    4-8

    New reviews/month

    11 days

    Faster payments

    15h+

    Saved per week

    Automations — See all industries

    7-Day Performance Guarantee

    If automations don't save you 5 hours or recover at least one missed opportunity in your first week, you pay nothing. Zero risk.

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    Frequently Asked Questions

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