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    When to Use Zapier vs. the Direct API

    Understand the trade-offs between Genju's Zapier integration and the REST API to choose the right approach.

    Use Zapier when…

    You want zero-code automation, your workflows are simple (trigger → action), and you're connecting to apps that Zapier already supports. Great for non-technical users and quick setups.

    Use the API when…

    You need full control, complex logic, high-volume operations, or real-time performance. The API has no per-task fees, supports batch operations, and gives you complete flexibility.

    Comparison table

    | Factor | Zapier | Direct API | |---|---|---| | Setup time | Minutes | Hours | | Cost | Per-task fees | Free (included) | | Flexibility | Limited | Unlimited | | Volume | Low-medium | High | | Latency | Seconds | Milliseconds | | Error control | Basic | Full |