Data Deletion Instructions
Last updated: March 2026
For Genju account holders
If you have a Genju account and want to delete your personal data, you have two options:
Option 1 — Delete your account yourself (instant)
- Log into your Genju account
- Go to Settings → Profile
- Scroll to the bottom and click "Delete Account Permanently"
- Type your business name to confirm
- Click "Yes, permanently delete"
All data permanently deleted within 30 days. This cannot be undone.
Option 2 — Email us
Send an email to privacy@genju.ai with:
- Subject line: Data Deletion Request
- Your full name
- The email associated with your account
We will process your request within 30 days.
For Facebook / Meta users
Email privacy@genju.ai with your Facebook connection details. We'll remove all associated data within 30 days.
Your rights under GDPR
- Access, correct, or delete your personal data
- Request a portable copy
- Withdraw consent at any time
Contact: privacy@genju.ai