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    Data Deletion Instructions

    Last updated: March 2026

    For Genju account holders

    If you have a Genju account and want to delete your personal data, you have two options:

    Option 1 — Delete your account yourself (instant)

    1. Log into your Genju account
    2. Go to Settings → Profile
    3. Scroll to the bottom and click "Delete Account Permanently"
    4. Type your business name to confirm
    5. Click "Yes, permanently delete"

    All data permanently deleted within 30 days. This cannot be undone.

    Option 2 — Email us

    Send an email to privacy@genju.ai with:

    • Subject line: Data Deletion Request
    • Your full name
    • The email associated with your account

    We will process your request within 30 days.


    For Facebook / Meta users

    Email privacy@genju.ai with your Facebook connection details. We'll remove all associated data within 30 days.


    Your rights under GDPR

    • Access, correct, or delete your personal data
    • Request a portable copy
    • Withdraw consent at any time

    Contact: privacy@genju.ai