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    Customer stories

    Real businesses.
    Real numbers.

    Every story here is a real business owner who used Genju to get results they couldn't get before.

    Featured story · Hair salon

    From 12 Google reviews to 94.
    In 3 months.

    "I'd been asking clients for reviews manually for two years and got 12. Genju automated it and in 90 days we had 94. We're now the top-rated salon in our area and new clients tell us every day they found us because of our Google reviews."
    M
    Maria B.
    Owner · Bestja Hair Studio
    9412→
    Google reviews in 90 days
    1#1
    Ranked in area
    40%+40%
    New client bookings
    How it happened
    1
    Before Genju
    Maria had 12 Google reviews after 4 years in business. Her nearest competitor had 51. She was invisible on Google local search despite being fully booked by word of mouth.
    2
    Day 1 — review campaign launched
    Genju's review automation sent a personalised message to every client after each appointment. Smart filter: only 4★+ ratings went to Google. 1-3★ came privately to Maria.
    3
    Week 4 — competitor watch
    After 4 weeks, Maria had 41 reviews — matching her top competitor. By week 12 she had 94 and was ranked #1 locally. Three new clients that week mentioned finding her on Google.
    4
    Today — running on autopilot
    Maria hasn't manually asked for a review since day 1. Genju also runs her appointment reminders, missed-call text-back, and loyalty programme. She cancelled 3 tools she no longer needs.
    +60%
    leads recovered
    Contractor
    "I was losing every call that came in while I was on the roof or under a car. Genju sends an automatic text within 60 seconds. Three of those leads became £8,000 worth of work last month."
    MC
    Marco C.
    Plumber & Heating
    60%
    More leads
    £8k
    Extra revenue/mo
    60s
    Response time
    -80%
    no-shows
    Gym
    "We were losing 4-5 members a week to no-shows. The automated reminders — 24 hours before, 1 hour before — cut that to almost nothing. That's €800 a month we were just handing back."
    RZ
    Rita Z.
    Owner · FitLife Gym
    -80%
    No-shows
    €800
    Saved/month
    12→94
    Reviews
    €1,395
    saved monthly
    Salon
    "I was paying €400 a month for Calendly, Mailchimp, a freelance social manager, and a review tool. None of them talked to each other. Now it's €97 and everything works together."
    DB
    Daniela B.
    Beauty Salon Owner
    €1,395
    Saved/month
    4
    Tools cancelled
    +40%
    Bookings
    38→12
    days to get paid
    Accountant
    "I used to chase invoices for weeks. My average payment time was 38 days. Genju sends a polite follow-up at day 3 and day 7 automatically. Now it's 12 days. My cashflow has transformed."
    SM
    Sarah M.
    Chartered Accountant
    12 days
    Avg payment
    38→12
    Days faster
    Zero
    Awkward chases
    2 staff
    roles automated
    Clinic
    "I had a part-time receptionist for bookings and enquiries. The AI chatbot and automated booking handle all of that now. She moved into a clinical support role and we actually expanded our capacity."
    LG
    Dr. Luca G.
    Owner · Physio+ Clinic
    €1,200
    Saved/month
    24/7
    AI availability
    +28%
    Capacity
    23 clients
    won back in 48h
    Hair salon
    "Genju showed me 84 clients who hadn't booked in 60 days. I sent them a win-back campaign. 23 booked within 48 hours. That's €1,800 of revenue I'd basically written off."
    CB
    Claire B.
    Hair Salon Owner
    23
    Clients back
    €1,800
    Revenue recovered
    48h
    Time to results
    €0
    on ads. Ever.
    Restaurant
    "We've never run a paid ad. Genju got us to 4.9 stars on Google with 118 reviews. New customers tell us every week they chose us because of the reviews."
    AT
    Angelo T.
    Restaurant Owner
    4.9★
    Google rating
    118
    Reviews
    Pg 1
    Google rank
    1 afternoon
    setup time
    Beauty
    "I genuinely thought software like this wasn't for someone like me. I'm not technical at all. Had it running in one Sunday afternoon. Website live, invoices automated, reviews on autopilot."
    MF
    Marie F.
    Nail technician
    1 afternoon
    Setup time
    20 mins
    Help needed
    3
    Tools replaced
    +€3,200
    monthly revenue
    Gym
    "Our membership retention went from 68% to 89%. The loyalty system and automated check-ins made members feel valued. No more manual spreadsheet tracking."
    JV
    James V.
    Gym Owner
    +€3,200
    Revenue/mo
    89%
    Retention
    21%
    Improvement

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